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FAQ

If your business is established and operational (e.g., you have a registered business name and an Australian Business Number), you can obtain business insurance immediately. You’ll need to provide the insurer with details about your business, such as the number of employees and the type of coverage you require. Contact 1800 883 007 to get a free quote now.

The cost of public liability insurance varies based on several factors, including providers and location, so there is no definitive answer. Generally, businesses with larger workforces may be perceived as higher risk, leading to higher premiums, whereas sole traders may find their premiums comparatively lower.

Professional Indemnity Insurance covers claims made against your business by third parties alleging that your professional services or advice caused them financial loss. Public Liability Insurance covers costs related to third-party claims for personal injury or property damage, including those arising from products sold or supplied by your business.

Insurance policy payments are generally due annually, but a monthly payment option may be available through a premium funding provider. If you opt for a premium funding contract, there will be additional charges such as interest and/or fees in addition to the premium you pay throughout the year.

To make changes to your policy, contact a member of our team at 1800 883 007. Be aware that some changes can impact your premium, potentially requiring an additional premium payment.

The coverage limits depend on the level of insurance you’ve taken out and your business’s needs and circumstances. Consult our team of specialist brokers to understand the coverage options available for your business.

Business insurance (also known as commercial insurance) includes various types of insurance designed for businesses. Different types of insurance provide protection against various risks businesses face. Common types include Public Liability Insurance and Professional Indemnity Insurance. Additional types cover business premises, work tools and equipment, personal accident or illness, business interruption, theft, and more. Whether you’re a sole trader or run a small-to-medium enterprise (SME), you can get a single business insurance policy or combine multiple products to suit your business’s needs. This ensures protection in case an unexpected event negatively impacts your operations, reputation, or cash flow.

Business insurance can cover a range of important aspects of your business. The most common type is Public Liability Insurance, which covers costs if a liability claim is made against your business. You can also add cover options for work tools, stock, vehicles, or business premises when building your business insurance policy.

A business insurance policy provides financial cover if an unexpected event incurs additional costs for your business. For example, if you have a policy with up to $20 million of Public Liability cover and a customer makes a covered claim against your business, your insurance could cover up to $20 million for loss or damage resulting from the claim. Coverage is limited to events and items specified in your policy, so it’s important to choose the right type and level of cover to suit your business’s needs.

Without insurance, your business could face significant costs if things go wrong. Liability claims can arise in any industry, making Public Liability Insurance a common choice. Professional services or advice businesses may risk indemnity claims, covered by Professional Indemnity Insurance. For instance, a builder could face a claim if someone is injured by their tools on a job site, or a tax agent could face a claim if their advice negatively impacts a client. Without appropriate insurance, you would have to cover legal fees and manage the loss of income if unable to operate your business during the claim. Other business aspects, like premises, tools, equipment, vehicles, and money, could also be at risk of loss, theft, or damage, incurring additional costs.

There are three ways to get a copy of your Certificate of Currency, Certificate of Insurance, or tax invoice:

  1. Check your email for policy documents received on the purchase date.
  2. Log in to your account and follow the step-by-step process to find documents online.
  3. If you don’t have an account, chat with us or call us on 1800 883 007.

A Certificate of Currency is proof of an active policy. A Certificate of Insurance shows policy coverage, amount covered, and period of cover.

The insurance a small business needs depends on factors like business type, size, industry, and sector. Public Liability Insurance is beneficial for small businesses of all industries, whether you’re a sole trader or a business owner with multiple employees. For example, retailers and hairdressers might need extra cover for their shop and stock, while carpenters and plumbers might cover their tools and work ute. Build a policy to suit your small business when you get a quote.

The cost of business insurance depends on several factors, including the type and level of cover you choose, the type of business you run, and the number of staff you have. The quickest way to get an estimate is to get a quote.

To explore your business insurance options and find out the cost, get a quote. When comparing policies online, consider what’s most important to you and your business, such as the level of cover, cover options, need for instant cover, insurer reputation, cost, payment options, and policy flexibility. More information about our Business Insurance can be found in the Product Disclosure Statement (PDS) and your Certificate of Insurance once you get your policy.