All professional indemnity policies will be subject to an excess or deductible (the word used will differ from policy to policy).

The excess/deductible can include the defence costs or be exclusive of defence costs.

There will normally be a reduction in the premium if the excess includes defence costs.  For some professions, the insurer will specify that the excess includes defence costs.

At a practical level, the major difference between a cost inclusive excess or deductible and a costs exclusive excess or deductible is that in the event of a claim:

1. If the excess or deductible costs are exclusive, the client does not have to pay the excess if the claim is withdrawn or the claim is successfully defended

2. If the excess or deductible costs are inclusive, the client has to pay the excess as soon as the underwriter incurs defence or investigation costs.  The amount of the excess is not refunded if the claim is successfully defended.

We know that things don’t always go to plan, even when you’re on holiday. Most travel insurance policies will only provide you with 30 – 60 consecutive days of cover per destination you visit. If you stay for longer, you won’t be able to claim if something goes wrong. No matter how well-prepared you are for your trip, you need to know how you can claim on your travel insurance policy. Our policies include cover for activities like abseiling, jet boating, paragliding, snorkelling, kayaking and bungy jumping.

Luggage often contains your essentials whether it be for an interstate work trip or island getaway. Loss or theft of luggage can seriously upset travel plans but appropriate cover can provide you with the comfort that if the worst happens you can claim for the loss up to the allowance provided for in your policy.

Whether you’re travelling domestically or overseas, it’s best to take travel insurance as soon as you book your trip. You are covered for any deposits you pay, or final payments you make from the date when you purchase cover. So, if your flight is cancelled, or you feel ill before your holiday commences, you will have protection under your travel insurance policy.

The most important aspect when considering loss of revenue is the direct loss to the business. Everyone appreciates the need to ensure the business will survive during a period of closure. Business costs such as loans, lease repayments, salaries for staff who are retained during the period of closure and utilities are just a sample of the costs that need to be addressed while the premises are being repaired.
There is a common belief amongst business owners that either “it won’t happen to me” or if it does, it won’t take long to get up and running again. Sadly, this is not the case and many businesses that do not have this insurance struggle to survive following a disaster.

We understand that running your own business is one of the most challenging, exciting and rewarding things you’ll ever do. Whether it’s your own retail shop, a professional practice or a factory making must-have gadgets, there’s a certain satisfaction that comes with being in control. Until, of course, the uncontrollable turns up.

Which is where we come in. We can’t serve your customers, drive your trucks, or make sure your production line runs smoothly, but we can take the strain when it comes to insuring your business against the ‘what if’s’ that can otherwise take your mind off the job.